Penis), my bosses make up a BS excuse to fire them just before they hit You ask? Well, if they don't get into the store manager's good gracesĪnd become a manager themselves (much faster to accomplish, if you have a
What happens to people who stay there longĮnough to actually tell you (correctly) where the toilet plungers are, People in any Wal-Mart who have worked there long enough to actually You would be correct to conclude that you aren't going to find a lot of $20K bonuses to cut payroll and scheduled hours. Managers and store managers are given incentive in the form of $80K and How come nobody ever knows where anything is whenever I shop here?Įxcellent question! Well, as you know, we live by a culture ofĪttrition here at Wal-Mart! As I mentioned before, the assistant Why, they really don't care! Plus, if you have to wander around forĪwhile before you find someone to help you, you might end up picking up aįew more things than you'd planned. Salaried managers want their bonuses, you see,Īnd if it means that you don't get help when you come into the store, Our sales can go up, and then maaaaaaybe they'll hire another person toĬut some fabric for you. The customer, until you part with your sweet, sweet dollars so that Long story short, Wal-Mart won't hire more people to help you, That they cut from our paychecks to earn said bonus. Usually less than $300, and they don't even make up for all of the hours Us hourlies get quarterly bonuses, of course, but they're
You begin to see how this pattern of never having any help around comes Partially determined by how much they can bring scheduled hours/payrollĭOWN from the year before (of course, while still keeping sales up,) and Manager's and assistant manager's incentive bonuses (to the tune of $80Kįor store managers and $20K for assistant managers, once yearly) are LAST YEAR we didn't make enough money! Add to that the fact that store One was shopping, this year, on a Saturday, when its sunny out andĮveryone is shopping, you won't have anyone around to help you because So even though last year was a Friday, it was snowing out, and no What the sales were in that department on that day the previous fiscal Schedule people/pay people in each area of the store, and it is based on Managers a set amount of hours and payroll dollars that they can Why did they decide toĬut hours and staff if you are here now and needing help, you ask? Well,Įven though the company is worth billions, home office gives store Management team decided to cut hours and staff.
How come every time I come into Wal-Mart, there's never anyone around to help me?Įxcellent question! The reason there's nobody to help you is because our salaried Who shop at Wal-Mart, because truly, every evil thing you need to knowĪbout our day-to-day existence can be summed up by answering these Instead answer the most common questions asked by frustrated customers Three as a department manager over hardware and sporting goods,Įvery unethical/illegal thing I have personally witnessed in the last 5 I have workedĪt Wal-Mart for five years, two years as an associate, and the last People on the outside sympathize with what we go through.
#WALMART CUSTOMER SERVICE CHAT SERIES#
You so much for your series of Wal-Mart worker stories! I am kept saneīy them, knowing other associates have the same problems and that We receive quite a few stories from Wal-Mart employees about what life is like inside… Why can't you find anything? Where are all the people who are supposed to be helping you? And what happened to the smiling faces? Decades of Greed: Behind the Scenes With An Angry Walmart Manager Why has the Walmart shopping experience become so chaotic and unpleasant? An actual Walmart employee graciously explains, below.Īfter publishing our behind-the-scenes exposé by a Walmart manager last week, we received this email-a blunt FAQ for angry customers-from a current Walmart employee. Walmart, America's largest seller of stuff, has recently been plagued by very public problems with understaffing and poor customer service.
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